Privacy Policy

Information we collect

We collect the information you choose to give us when you request a moving quote, use the live chat, send an email, or call us. That typically includes your name, phone number, email address, pickup and destination locations, preferred move date, property size, packing preferences, and any specialty items you tell us about.

We also collect basic technical information automatically, such as your browser type, device type, referring page, and general location, so the website loads correctly and we can understand which pages are useful.

How we use your information

We use the information you share for a short list of practical purposes:

• Preparing and sending your moving quote
• Contacting you about your move, schedule, or access details
• Coordinating crews, trucks, packing, storage, and specialty handling
• Answering questions you send through the contact page or live chat
• Improving the website and the accuracy of our quoting process

How we share information

We do not sell your personal information. We share it only with the people and service providers needed to complete your move — for example, the crew assigned to your job, a storage partner if you requested storage support, or the software we use to store quote requests and send email notifications.

We may also disclose information where required by law or to protect our legal rights.

Cookies and analytics

The website may use cookies and similar technologies to remember preferences and measure traffic. You can block or delete cookies in your browser settings; some parts of the site may work less smoothly if you do.

Data retention and security

Quote requests and chat messages are kept for as long as needed to serve you and to keep accurate business records. We use reasonable administrative and technical safeguards to protect that information, though no method of transmission over the internet is completely secure.

Your choices

You can ask us to correct or delete the information you have submitted at any time. Email moving@ammovingcompany.com or call (980) 499-5698 and we will respond as promptly as we can.

Contact us

Charlotte Moving Queen City, 4913 Chastain Ave, Charlotte, NC 28217. Phone (980) 499-5698. Email moving@ammovingcompany.com.